HR Service Management

The ServiceNow HR Service Management application provides fast, personalized, and ever improving levels of service, even for workflows that span beyond the HR Department. It enables employee productivity and satisfaction to rise, along with HR’s reputation.

The 5 steps to improving the employee experience:

  • Provide instant answers to questions via self-service
  • Allow employees to submit HR requests in a single place
  • Automatically route cases to the right people
  • Orchestrate actions across multiple departments
  • Provide a consumer-like service experience