Consulting

Our customers’ success with service management is of paramount importance for GuideVision. Having delivered well hundreds of ServiceNow projects, we understand customer challenges. We prefer to deliver ServiceNow in small phases, allowing our customers to realize its value quickly, while staying in line with strategic goals. Our consultants can guide your business transformation initiatives, and enable you to take advantage of changing industry trends. We will make sure that your organizational change management challenges are properly addressed in your transformation program.
GuideVision consultants will perform the following activities as part of the Consulting Services:

  • Strategy Workshops
  • Business Process Analysis
  • Solution Architecture and Design
  • Roadmap Creation
  • Assessments
  • Other consultancy related to the ServiceNow platform
Strategy Workshops

Together we develop a strategy and an execution plan that takes into consideration the current business environment. The activities are led by our industry experts who guide you through industry best practices and the latest technologies. The structure of the workshops maximizes efficiency and saves valuable time for participating key business stakeholders.

Business Process Analysis

We can analyse a customer’s business processes to pinpoint gaps and opportunities for improvement. We follow a structured approach that applies industry best practices and methodologies via interviews with key stakeholders.
This generates quick results and helps to replace aging reactive operating models with nimble new solutions that provide the base for business transformation initiatives.

Roadmap Creation

Our roadmaps provide a prioritized plan of the tasks for implementing ServiceNow components. Our custom roadmaps are in synch with the operating circumstances and allow customers to better reach their goals.

Assessments

Evaluating the customer’s current environment using best practices and experience based knowledge, we can highlight the values of the proposed solution, as well as identify the drawbacks of the present business process and specify the right ServiceNow components for harnessing its performance benefits.