IT Service Management

Deliver IT Service Management on a Single,
Cloud-Based Platform

Take control of difficult legacy processes and tools with ServiceNow software. With this solution, your new service desk is up and running fast with built‑in ITIL best practices and guided setup. An easy to‑use service portal makes it painless for end users to submit and track requests without making a call. Prioritize and assign work with drag‑and‑drop Visual Task Boards. Gain control with complete IT service visibility, no infrastructure required.

Deliver IT Service Management on a Single,
Cloud-Based Platform

Single Cloud Based Platform

Resources You Can Use

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Compare IT Service Support Management Vendors

See why Gartner named ServiceNow a Magic Quadrant leader for three years running.

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What Is the Potential Payback?

IDC calculates a 5‑year ROI of 365% for Equinix’s ServiceNow deployment.

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Real Customer Impacts

See how actual customers save $17.3M in present value benefits and achieve a 195% ROI in three years.


Work at lightspeed

Every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action.

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