Support is in the price included
Base fee contains the first week’s configuration, support, minor and major bug fixes and also the urgent fixes. During the subscription period support for software bugs and updates are free of charge.
There is no limitation in daily record updates.
You just need a browser where you run ServiceNow and Jira.
If you find a bug, please contact us at firstname.lastname@example.org. We will investigate the issue and will send you the fix based on the size of the issue.
There is a training what is part of the base fee. Also, documentation is included. It’s easy to configure.
Yes. After the first week’s configuration, you are able to reconfigure or create projects by your own (for extra implementation after the first week’s configuration our consultancy hours pricing may apply).
Yes. Whenever there is a bug fixed, you will be noticed about it. Minor improvements are in the price included.
You can choose your own condition from condition builder. For example if you need to synchronize your data only when it is allocated to a specific team.
No. The trigger is applicable almost for all tables and fields.
Yes. There are two options for end the synchronization. One is End condition.
No. Just users with the specific role can see Jira Connector